The FTC Howard Beales, Director of the FTC's Bureau of Consumer Protection, testified:
"Any solution to the problems caused by spam should contain the following elements: enhanced enforcement tools to combat fraud and deception; support for the development and deployment of technological tools to fight spam; enhanced business and consumer education; and the study of business methods to reduce the volume of spam."
FTC News release
FTC Testimony
Internetnews.com: FTC: Help Us Find and Prosecute Spammers